Privacy Policy

At TwenZi, we consider our customers privacy extremely important. We take all necessary measures to protect your personal information and we follow strict rules regarding the use of your personal data. In this privacy policy, we explain what information we collect, why we collect that information, and how we use it.

Personal Data We Collect

When you create an account with TwenZi, place an order, or use our services, we collect certain information from you. This information may include:

• Your name, email address, and other contact details.
• Billing and shipping address.
• Payment information.
• Products you have purchased or wish lists you have created.
• Information about your browser, device, and web traffic.

Why Do We Collect This Information?

We collect this information to provide you with the best possible service. For example, we use your contact information to keep you informed about promotions and special offers. We use your payment information to process payments and your shipping address to deliver your order.We also use information about your browser and device for internal marketing analysis and to improve our website. In this way, we can offer you a better online experience.We will never share your personal data with commercial partners. Only in exceptional cases, such as when required by law, will we share your data.

Data Security

We take the security of your personal data very seriously and have implemented appropriate technical and organizational measures to minimize the risk of accidental or unlawful access to your personal information. This means, among other things, that your data is only accessible to authorized personnel managing our systems.

Cookies

We use cookies to enhance your user experience and to gather marketing information. Cookies are small files stored on your computer that provide us with certain information about how you use our website. You can easily delete these cookies by adjusting your web browser settings.

Your Rights

As a customer of TwenZi, you have the right to request, correct, or delete your personal information. You can do this by contacting us through the contact form on our website.

Change To This Policy

We reserve the right to change this privacy policy at any time. It is your responsibility to stay informed of any changes by regularly reviewing our privacy policy.Last updated: [04.04.2026]

Contact

If you have any questions, comments, or complaints regarding our privacy policy, you can contact us via the contact form on our website.